P. Propose solutions that meet customer requirements, promoting customer satisfaction and sustainable success.

E. Establish and continuously improve our processes to ensure effectiveness and efficiency, always integrating relevant educational, scientific and technical developments.

T. Work in line with the context and strategy of the organization, responding to market and stakeholder needs.

R. Respect all applicable standards, especially the international ISO standards to which we are certified, promoting trust and compliance.

O. Optimize internal resources and skills, investing in the training and development of our team.

S. Maintain transparent communication with customers, employees, partners and other stakeholders while ensuring the responsible management of intellectual property, its protection and ethical use.

H. Homogenize business practices with social and environmental responsibility.

O. Orient all actions towards value creation and continuous improvement of services.

R. Strengthen commitment to leadership and management involvement to ensure the effectiveness of the Management System.

E. Establish clear, measurable objectives that support the organization's strategy and serve as a benchmark for performance.

This Policy is communicated, understood and applied by all employees, and is reviewed periodically to ensure its continued adequacy and alignment with stakeholder expectations and applicable legal and regulatory requirements.